PRIVACY POLICY

Privacy Policy:

Santeco.com is committed to protecting the privacy of our customers and users. On this basis, we have prepared the current privacy policy principles concerning the collection, use, publication, transfer, and storage of customer data. Our activities on the Internet are in accordance with all relevant activities and relevant European Union legislation and the laws of the Republic of Estonia.

Collection and use of personal data

Personal data is data collected by santeco.com upon the performance of a contract entered into with or while contacting an individual.

The collection of the user’s personal data may take place in the following ways:

• when submitting contact details (including your name, postal address, phone number, email address, age, and gender) on our website or elsewhere (e.g. Facebook page)
• from the customer’s account information or via cookies while using the website
• when storing the user’s contact information or data concerning the preferences of the purchase or order made in our online store (santeco.com may ask in certain areas of the website to voluntarily submit personal data and personal information. The required personal data may include name, address, zip code, email address, telephone number, and other data).

We also collect non-personal data – data that cannot be directly linked to one specific person (language preference, location, service preference).

We may also collect data on generalized customer activities on our website. These data are aggregated and used to enable us to provide customers with more useful information and to know which parts of the website, products and services are of the greatest interest.

This Privacy Policy treats aggregated data as non-personalized data.

Use of the collected personal data

We use the collected personal data to deliver the goods and fulfil our obligations to the customer. In order to better serve the customer, santeco.com may disclose information about individual users to a third party who provides services to santeco.com and has agreed to keep the shared information confidential. The third party is, for example, our partner, whose duties are to transport goods sold in the online store.

Personal data protection

Santeco.com takes all precautions (including administrative, technical, and physical measures) to protect the personal data of the customer. Only authorised persons shall have access to the modification and processing of data.

Security

All the personal data of the client who became known during the visit to the santeco.com website and the purchase process are treated as confidential information. An encrypted data channel with banks ensures the security of the person making the purchase’s personal data and bank details.

Changes in the Privacy Policy Terms and Conditions

When you start using our Website, you have read and agreed to these Terms and Conditions. We reserve the right to change the general terms and conditions of the Privacy Policy.